How to Delete hacked AOL Email Account

How to Delete hacked AOL Email Account

If your AOL Mail account was hacked, before you can make any changes to it, you must first reset your username and password for the account. If you're removing one among the seven AOL user names related to an account however not removing the complete account, you'll be able to delete the hacked usernames. If you're removing your paid AOL account, you need to first convert it to a free account then delete the free account. If you're removing your free account, you'll for good lose access to the account and any email Connected with the account

Password reset

1. Visit My Account (Links to Resources) on AOL "forgot password?" Click on Sign In Screen.

2. Type your AOL username or email address in the username or email field. Type the words from the captcha image and then select "Next".

3. Select a text message on your registered mobile number to confirm ownership of your account. Type the mobile phone number associated with the account and click "Send" At the prompt on the screen, type the five-digit confirmation code contained in the text message.

4. Confirm the possession of your account by receiving an email at a registered alternate email address. select "Next" to send an email and look forward to it to arrive. Click on the link provided in the email to reset your password.

5. Confirm the ownership of your account by answering your established account security questions and providing personal data. Type the answer to the security question in the box provided. Select "Account Holder", and type your first and last name in the box provided. Alternatively, select "Personal details" and type your birth date and zip code in the box provided. Another option is choosing "Alternative Email" and typing your alternate email address into the box provided. Click Next."

6. Type a new password of six to 16 characters at the password prompt. Press "Tab" and kind it once more to verify. Click "Next" so "Done" to finish the positive identification reset method.

Delete AOL Username but not Primary Account

1. Go to my account, and sign in with your new username and password.

2. Answer your account security question and click "Continue".

3. Move the screen name you want to extract into the additional screen name box, click on the red "X" to remove it and select "Delete" to confirm.

Remove Paid AOL account

1. Go to my account and sign in with your username and password.

2. Answer your account security question and click "Continue".

3. Select "I already have a high speed connection" and click on "View Plans"

4. Review your current paid membership information, and then select "Cancel my billing" at the bottom of the screen.

5. Review the offer to switch to the confirmation page and low cost plan. Choose a reason to cancel your service, and to change your AOL account to a free account, select "Cancel My Billing".

To remove your free AOL account, follow the steps in the next section.

Remove free account

1. Go to my account and sign in with your username and password.

2. Answer your account security question and click "Continue".

3. Select "I already have a high speed connection" and click on "View Plans"

4. Review your current membership information, and select "Cancel" at the bottom of the screen.

5. Read the notice about the effect of canceling your AOL membership. Select a reason to cancel, and then click "Cancel AOL" to permanently delete your account.